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Position Paper, July 30 1999

B&Q; Timber Target Update

This paper summarises the success towards achieving our target to only buy timber products and wallpaper which have come from well managed forests and have been certified under the Forest Stewardship Council scheme. Our target date for this is December 31st 1999. We are on track to achieve of 80% of our products under the FSC scheme. We now find ourselves ready to review how the certification debate and our policy needs to evolve to remain relevant to our customers. We will also outline our responses to recent developments that we must address in order to create clarity and maintain the momentum towards the successful delivery of our objectives.

Summary of Achievements to date

From a total of 14,700 products;

Products currently certified under FSC 1,398 (9.5%)

Products "on track" to be certified under the FSC scheme by Dec 31st 1999 8,195 (56%). (By "on track we mean products which are not yet certified but we are satisfied there is sufficient momentum to ensure that certification will be completed this year. We have included in this category all of our UK sources).

Products which we are confident can be obtained from certified sources within the deadline although more activity is required to make sure this is achieved 2,011 (14%)

This means we are likely to achieve our FSC target for 79% of our product lines.

Of the remainder 2,876 (19.5%) products come from Finland (see section on Finland).

220 (1%) are products that we recognise will be very difficult to achieve certification and these will be discontinued or replaced. That means that certification of forest sources and tracing that timber from forest to store for our entire range is not only possible but has virtually been achieved.

It is now time to review our success, understand the reasons behind that success but also understand the underlying reasons for the problem areas. It is essential that our policies and action plans are relevant for the future rather than the past. This review has already started and already we are discovering implications for both the long term and short term.

Firstly B&Q has grown. We have ambitious opening plans for Warehouse stores of which the largest growth area is timber and joinery. We now have a significant trade business and we are introducing with great success new timber products to both DIY and trade customers. Flooring and outside decking are just two examples of timber products which has grown to multi-million pound businesses in only three years. We continue to buy from around the world and we have exciting potential buying synergy opportunities across the Kingfisher group. Through new store opening, mergers and acquisitions we now have stores in China, Taiwan, Poland and through our French partner, Castorama, stores throughout Europe plus Canada and Brazil.

Our review has already acknowledged that our vision and strategy has been more or less correct. Suppliers respect the leadership we took and while our staff are proud of our achievements. We have discovered new, exciting sources of product and we understand our supply chain far better than we did before. Forest owners and the market are talking to each other and understand each others needs better. This has to be healthy for all the businesses involved.

There are, however, two significantly difficult issues that both highlight a need for a revision in our current thinking

1) How to respond to the confusion over certifying products with a high recycled content (such as some of our wallpaper, chipboards and MDF).

2) What will our response be to the other schemes in development, in particular Finland?

Recycled Content

This poses a real philosophical challenge for the FSC. Should FSC certify a product that is 100% recycled? This would mean FSC has to move away from its original mandate of focusing on purely forests and enter the new arena of certifying recycled content. FSC is currently reluctant to go down that route.

The vast majority of B&Q timber products are chipboard and wallpapers and most of these will have a recycled content. This presents FSC with another philosophical problem; what recycled content to allow before the virgin proportion is so small that its becomes inappropriate to certify the product. Currently, this is set at 17.5% (70% of the minimum 25% virgin fibre) or higher.

For B&Q this is a critical issue since some of our chipboard, MDF and wallcovering products either currently or potentially will exceed that limit. Some products already are made from 100% recycled materials. We predict an increase in waste timber and paper recycling so the proportion of recycled products will increase overtime.

FSC has recognised that the existing rules for percentage labelling are unworkable and have agreed to revise them. We welcome this.

We are however, concerned that the proposed solution to increase the allowable recycled content will add to the ambiguity and not address the fundamental philosophical question this issue raises. If FSC is reluctant to certify the recycled content, is it logical to increase the allowable percentage of recycled material in the products they certify? If they recognise the need to certify a product with a high recycled content why not expand the scheme to formally certify any recycled content and avoid the setting of arbitrary limits which bears no relation to the product or manufacturing process? This will mean certifying a product that is 100% recycled.

We respect FSCs preference to focus purely on forests but that focus does not help the people certification intends to serve - our customers. Our customers buy products and not forests. Whilst convenient for FSC, it is confusing for our customers.

There is another problem with not certifying products with a high recycled content. It ignores the key reason why B&Q and other companies supported the FSC to the exclusion of other schemes. B&Q support the FSC because it had the potential to allow us to have one label on all our wooden and paper products regardless of the certification scheme and country of origin. Therefore any scheme which does not certify a product which is 100% recycled will deny us this vision.

Our proposal is that FSC could certify a truth statement that outlines the proportion of a product coming from well-managed forests or a recycled source.

B&Q Policy Decision;

Products with a recycled content, which is too high to comply with FSC, are exempt from our FSC requirement. Instead we will require a recycled content statement such as:

"This product is made from 97% post-consumer recycled wood".

We will explore ways of ensuring that such statements are ratified by a third party certifier who would issue a Chain of Custody document in a similar format to that of the FSC process. This decision has a significant influence over how we approach the other issues we are faced with.

We have come to the conclusion that there is a gulf between forest certification and product certification and perhaps the real answer lies in completely separating the two. We shall discuss this later.

Other Schemes

The past year has seen the appearance of other schemes. Some schemes such as the Indonesian LEI scheme are pro-actively seeking some form of mutual recognition with FSC but for some schemes this seems unlikely (e.g. Pan European). Indeed there are many stakeholders who have persistently expressed the desire to have more than one scheme so as to create a competitive atmosphere within the certification arena. B&Q has resisted other schemes in pursuit of our vision for a single label on all products.

However, such a stance becomes challenged if you consider our true objective 96 good forest management. If the other schemes have the potential to deliver good forest management, should B&Q continue to ignore them? Furthermore, since FSC existing and proposed policy on recycled content forces B&Q to place a recycled statement on products with a high recycled content, the opportunity to have a single label on all our products is now impossible.

Finland is a very significant source for us. Whilst reviewing the historical context of our policy we must not forget that other than one isolated example, B&Q has never been criticised for buying timber from Finland. We have also been encouraged by the determination of the Finnish industry to create a scheme that meets our needs.

There is, however, political tension between the environmental groups and the small woodland owners. This means FSC recognition of the Finnish scheme is unlikely. We believe that it would be unfair to cause further anxiety to our direct suppliers by forcing a restructuring of their supply chain because of a political problem that is not of their making. However, we will continue to list separately the products which are certified under the FSC scheme and those which are certified under the Finnish scheme so as to avoid giving the impression that we are fudging the achievement of our original FSC target.

At this stage the only other scheme we are prepared to accept is the Finnish scheme. We are currently reviewing the Indonesian and Norwegian scheme and a review of all the other schemes should be completed by January 31st 2000.

Policy implication:

We have decided to accept the Finnish scheme.

We know that the lack of FSC recognition of the Finnish scheme is not in the best interests of the Finnish timber industry or the Finnish small woodland owners since we will continue to choose FSC in preference to other certified products. In addition the Finnish industry will be excluded from much of the publicity and promotion of timber and FSC products. Without FSC we predict a reduction in our purchases from Finland and where alternatives do exist we will strongly encourage that change.

Therefore, we will require the following statement to be printed on the package;

"The wood/pulp in this product has been independently certified in accordance with the rules of the Finnish Forestry Certification Scheme. (plus recycled content of 85)"

We recognise this has the potential to force us to accept other national schemes. If the forest management integrity is preserved, the sources are historically uncontroversial and there is an atmosphere of goodwill between industry, small forest owners and the environmental community then we are prepared, in the short term, to accept that scheme. However, all these schemes must have a clearly stated vision to seek accreditation or recognition by a global umbrella scheme. It is in those schemes best interest to avoid the commercially damaging scenario of competing national schemes having lower standards and less integrity while the resulting proliferation of labels in our stores will cause customer confusion.

Since the Pan-European scheme appears to be an accreditation scheme for only European national initiatives we do not see how this scheme adds any value to either the national schemes or our strategy when it cannot accredit schemes outside Europe where we have both stores and forest sources. We do not see how the Pan European scheme will ever be a viable alternative to the potential value FSC can add, and has been adding, to our products. We hope that FSC will continue to explore ways of recognising national schemes and we see this as the way forward.

Policy Implications

B&Q will accept the principle that good forest management can be guaranteed to our customers by national schemes which are accredited by a global umbrella scheme (of which the FSC approach is currently the best model).

Over the next six months we will examine all the other schemes and measure their potential to meet our needs. These criteria will include:

a.. Client/customer focus

b.. Philosophy based on product certification

c.. End product focus, with good chain of custody and customer friendly approach to the recycled content.

d.. Good forestry principles and standards (FSC principle being the likely bench mark)

e.. Potential for a single label, or fit into a single labelling scheme

f.. Clear leadership with a quick decision making process

g.. Credibility with NGOs., industry and other stakeholders

h.. Visibility of costs

i.. Willingness to work in collaboration with other schemes

j.. Close working relationship with retailers

For us the ideal model is illustrated below. In this model we have national schemes operating throughout the world. These are all recognised by a globally operating umbrella scheme. It is that scheme which awards the single label. The umbrella will be sufficiently flexible to accredit commercial and "not for profit" schemes which can operate in countries where there is no national scheme.

It is the umbrella scheme that focuses on the certification of the final products and to avoid confusion for our customers it is that scheme which also ensures that the "chain of custody" is in place and has the task of certifying the recycled content of a product. That service will also include the verification of manufacturers claims of products that are made of 100% recycled waste. The national schemes will focus purely on the certification of forests.

Currently there is no such umbrella scheme in place to meet these future needs and to get there will involve some major reviews of present thinking with potential paradigm shifts from all the major players. FSC is close and it would be irrational if we need to completely start again when FSC has the potential to meet these needs.

Conclusion

Over the past nine years we have completely restructured our supply base. From not knowing which countries our timber came from, we are now in position to state the forest region, give reassurances that the source is well managed and have the confidence that those reassurances have the support from the environmental community. We have achieved as much as we can and ironically we are grateful for the challenges the recycling issue and Finland have given us. It was those two problems in particular that has challenged our thinking.

Our success has been an enormous achievement given the resistance there was from both the industry and majority of the NGOs, back in the early 1990s. We are and remain grateful for all suppliers who have made these achievements possible.

We remain loyal to our vision of one product label and it is only circumstances outside our control that has made this impossible, in the short term, to reach. With 80% of our products certified, or close to being certified under the FSC scheme we know the single label vision is possible but that will involve a change in many peoples thinking. Our review of all current and future schemes will identify the potential for that vision to be met. However, with B&Q now operating stores in Taiwan and China and a supply base that extends around the world, any scheme that operates in isolation at a national or even continental level will be disadvantaged against any scheme operating at a global level. Likewise any scheme which focuses on forest certification will be at a disadvantage against any scheme whose focus is on the consumer product (which may or may not be made from recycled wood or paper waste).

Certification has often been described as a bridge between the forest and the customer. It is important that the politics of this debate does not distract us from who the bridge intends to serve. If there is a gap in the bridge, it is not a bridge.

B&Q will continue to help the "engineers" of this debate span those gaps but that will be only achieved with all the players being less political, more pragmatic and more customer focused.

Basically anybody involved in this debate must always think both "global", and think "customer".

For further details please contact:

Alan P. Knight, B&Q, email: alan.knight(@)b-and-q.co.uk

John Frost, B&Q

July 30 1999

B&Q plc. Portwood House, 1 Hampshire Corporate Park, Chandlers Ford, Eastleigh, Hants. So53 3YX, UK

 

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